❓ Frequently Asked Questions (FAQs)

1. What does SASTA MART sell?

SASTA MART offers unique and useful problem-solving products designed to make everyday life easier, more convenient, and practical.

2. Do you offer Cash on Delivery (COD)?

Yes! Cash on Delivery (COD) is available across Pakistan, so you can pay when your order is delivered.

3. Where do you deliver?

We deliver all across Pakistan, including major cities and many other areas nationwide.

4. How long does delivery take?

Our standard delivery time is approximately 3–5 business days, depending on your location and the product ordered.

In some cases, delivery may take longer due to unforeseen circumstances, courier delays, weather, or other factors beyond our control.

5. Is delivery available throughout Pakistan?

Yes. We aim to provide delivery services nationwide across Pakistan.

6. Can I return or exchange my order?

Yes. We offer a 48-hour return and exchange policy for eligible products.

If your product arrives damaged or is not working properly, please contact us within 48 hours of receiving your order.

7. Can I return a product if I change my mind?

No. We do not accept returns or exchanges simply because you changed your mind or no longer want the product.

8. What should I do if my product arrives damaged or doesn't work?

Please contact us within 48 hours of receiving your order and provide a clear picture of the product. Our team will review the issue and guide you through the return or exchange process.

9. What if my order is delayed?

If your order has not arrived within the expected delivery period, please contact us. We will do our best to help you check the status of your order.

10. How can I contact SASTA MART?

You can contact us through:

📧 Email: sastamartstorepk.com
📱 WhatsApp: 03368987464

Our team will be happy to assist you with your questions or orders.

11. Is there anything I should check when receiving my order?

Yes. We recommend checking your package and product as soon as possible after delivery, especially if you need to report damage or a product issue, because our return and exchange requests must be made within 48 hours.

🛍️ Thank You for Shopping with SASTA MART!

We appreciate your trust and look forward to serving you.