Return & Exchange Policy.
🔄 Return & Exchange Policy
At Sasta Mart, we want you to have a smooth and satisfactory shopping experience. Please read our return and exchange policy carefully before placing your order.
❌ Change of Mind
We do not accept returns or exchanges if you simply change your mind or no longer want the product.
✅ Damaged or Non-Working Products
If the product you receive is:
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Damaged upon delivery, or
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Not working properly,
you may request a return or exchange.
⏰ 48-Hour Return & Exchange Period
Please contact us within 48 hours of receiving your order if there is any issue with the product.
Important: Requests received after 48 hours from delivery cannot be processed.
📸 video Required
If you receive a damaged or non-working product, please provide a clear photo of the product when contacting us. This will help our team review the issue and assist you with the return or exchange process.
📞 Contact Us
For return or exchange assistance, please contact Sasta Mart:
📧 Email: sastamartstorepk.com
📱 WhatsApp: 03368987464
Our team will review your request and guide you through the next steps.